CN103617580A - Personalized food-ordering system - Google Patents
Personalized food-ordering system Download PDFInfo
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- CN103617580A CN103617580A CN201310541763.2A CN201310541763A CN103617580A CN 103617580 A CN103617580 A CN 103617580A CN 201310541763 A CN201310541763 A CN 201310541763A CN 103617580 A CN103617580 A CN 103617580A
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Abstract
The invention provides a personalized food-ordering system. The personalized food-ordering system includes an online food-ordering platform, an instant communication tool, a user management module and a catering enterprise management module. A catering enterprise releases information on the platform through the catering enterprise management module, and consumers can perform personalized food ordering, select consumption time and table numbers and can go to the catering enterprise at an appointed time and receive service after passing QR code verification without waiting required. With the personalized food-ordering system of the invention adopted, the catering enterprise can realize scientific management, and improve dining rate and table turnover rate.
Description
Technical field:
The invention belongs to field of computer technology, relate to the consumption of ordering to shop of a kind of tradition and turn to the Novel catering management mode of network meal-ordering, by entering the platform of ordering on the net, prepositionization menu is realized consumer and is ordered as required, preengages consumption time and platform number on the net, and pass through network payment, realize the network cash register of food and beverage enterprise, by QR code demonstration validation, consume.
Background technology:
At present traditional catering trade management mode, along with the development of Modernized Information Technology, exposes following deficiency:
1, the marketing plan influence surface of prior restaurant industry is little, and the movable preparatory period is long, and outlay for activity is high, and marketing output ratio is low.
2, prior restaurant industry rockover rate is lower, and generally, consumer need arrive shop and first order, and then waits for the production of enterprise, through wait after a while, could consume.
3, prior restaurant cannot accomplish to produce as required, conventionally has higher stock and stock, long-term occupied fund.
4, consumer cannot understand food and beverage enterprise's marketing activity and favor information in time.
5, consumer cannot compare food and beverage enterprise's environment of periphery, price, public praise, the style of cooking etc., selects most suitable enterprise to have dinner.
6, consumer cannot enjoy the instant service in shop, often need certain order and etc. the time to be produced; Consumer cannot recognize the full situation of businessman timely, often behind shop, finds also will arrange very long team.
7, existing " purchasing by group " cannot provide as required and choose, and usually occurs passive packing consumption.Because " purchasing by group " major part belongs to low and middle-end consumption, more cannot meet the demand of high-end consumers in addition.
The patent of patent No. CN102999851A, mentions on the net and ordering, but does not relate to reservation consumption time and platform number; This patent is linked up, is confirmed by phone rather than passes through immediate communication tool; This patent does not relate to back room automatic printing technology after network meal-ordering; This management backstage, patent dining room does not relate to cost, marketing, member, supplier, Reports module; This patent does not relate to the checking of QR code.
Summary of the invention:
The present invention is for fear of above weak point, provide a kind of and realize food and beverage enterprise's prepositionization of menu by electric business's Platform integration food and drink resource, traditional menu is placed on to online realization and orders whenever and wherever possible and preengage consumption time and pedestal, finally be implemented to shop instant, and improve dining room rockover rate.
The invention provides a kind of immediate communication tool, by instant message instrument, realize the communication between food and beverage enterprise and consumer, realize the confirmation of final sequence information, and this instrument can be consumption automatic transmission on same day information reminding consumer user.
The invention provides a kind of order back room automatic printing technology of getting the raw materials ready; The invention provides a kind of QR code verification method.
The technical scheme that technical solution problem of the present invention adopts is:
The present invention includes the platform of ordering, an immediate communication tool, a user management module, a dining room administration module on the net.
Feature of the present invention is the concurrent platform of ordering on the net of height by independent research, and what allow the enterprise that enters can be autonomous uploads, revises and delete the information such as vegetable, box, parking stall, sets up and real-time update menu, consumer environment information.Platform by these information through after examination, more complete this platform that is presented in.Consumer and user can enter Business Information displayed page by multiple retrieval mode, according to picture, Word message, select required vegetable, finally reach and subscribe transaction.
The present invention adopts Hadoop technology to realize.
The platform of ordering on the net, comprises cuisines retrieval module, Business Information display module, the personalization module of ordering.
Cuisines retrieval module, comprises the keyword searches such as Ming, address, dining room, commercial circle, name of the dish, the style of cooking; Also can search for according to dining room per capita consuming level, dining room grading, favor information, characteristic recommendation, consumption levels etc.
Business Information display module, comprises detailed menu, the environment of having a dinner, mode of transportation, map location, parking stall, contact method, business hours, per capita consuming level.
The personalization module of ordering, comprises autonomous selection dining room, collocation dish, consumption time, platform number (specifying box or hall).
Immediate communication tool, can realize consumer and the user's of food and beverage enterprise communication by this instrument; After consumer user has paid, will send last confirmation; Connecting the back room automatic printing equipment of getting the raw materials ready prints; To specifying consumption day to send reminder message to consumer user.
User management module to as if all users except the user of food and beverage enterprise, comprise that my order, shopping cart, reward voucher managed, evaluation management.
Dining room administration module, comprises lobby management, cash register management, merchandise control, cost management, member management, customer relation management, supplier management, Report Server Management.
Lobby management, comprises subscribing and stays platform, turntable to move platform, consume dish, manages, moves back dish manage with dish.
Cash register management, comprises that consumption is footed the bill, member's pending accounts, gathering statistics.
Merchandise control, comprises newly-increased commodity, inquiry commodity, management commodity.Food and beverage enterprise uploads, upgrades, deletes, checks merchandise news by this module.
Cost management, comprises purchase control, stock control, raw material typing, commodity composition.Food and beverage enterprise can planning of science activities and management procurement process by this module.
Member management, comprises newly-increased member, member's sales promotion, blacklist.Food and beverage enterprise can be realized and send sales promotion, preferential, preferential information of birthday to member in conjunction with immediate communication tool system by this module.To the bad user of prestige, can implement blacklist record and management.
Customer relation management, comprises that client resources management, contact management, marketing activity management, commercial opportunity management, schedule management, meddic are sold minute, CRM user management, CRM hand over.By this module, objective corpse resource is carried out to scientific management and analysis, deepen to exchange with client, constantly understand customer demand, and constantly goods and services are improved to meet client's demand, finally reach the object that improves working efficiency and sales volume.
Supplier management, the management of not only can realize supplier information registration, revising, delete, and can carry out supplier's grading and comparison, realize food and beverage enterprise's cost management.
Report Server Management, comprises sales volume form, senior form, raw material form, member's form.By this module, can understand clearly the multi-faceted trend of enterprise.
Accompanying drawing explanation:
Fig. 1 is personalized meal ordering system structural representation;
Fig. 2 is the platform schematic diagram of ordering on the net;
Fig. 3 is user management module schematic diagram;
Tu4Wei food and beverage enterprise administration module schematic diagram;
Fig. 5 is the personalization schematic flow sheet of ordering;
Embodiment:
As shown in Figure 1, the present invention includes the platform of ordering, immediate communication tool, user management module, food and beverage enterprise's administration module on the net.The platform of ordering is on the net user search, checks merchandise news, carries out the platform that order, on-line payment were ordered, submitted in personalization; Immediate communication tool is the communication connecting between consumer user and food and beverage enterprise, replaces telephone-type sequence information affirmation mode, connects the automatic back room printing device of order, the consumption automatic instrument that sends information reminding consumer user on the same day; User management module is in the face of consumer user, provides consumer user to check the module with managing personal information; Food and beverage enterprise's administration module is in the face of the user of food and beverage enterprise, food and beverage enterprise's management is provided, releases news and the module of maintain customer relation.
As shown in Figure 2, the platform of ordering on the net of the present invention, comprises cuisines retrieval module, Business Information display module, the personalization module of ordering, and these modules organically combine, and for user provides high-quality, experiences and service.
As shown in Figure 3, user management module of the present invention, comprises that my order, shopping cart, reward voucher managed, evaluation management, and these modules organically combine, and provide consumer user to check and managing personal information.
As shown in Figure 4, food and beverage enterprise of the present invention administration module, comprise lobby management, cash register management, merchandise control, cost management, member management, customer relation management, supplier management, Report Server Management, these modules organically combine, and food and beverage enterprise's management is provided, releases news and maintain customer relation.
As shown in Figure 5, the flow process of making a reservation of the present invention is selected businessman, orders as required, selects consumption time and platform number, submits order, on-line payment to, is received that consumption information, mobile phone that immediate communication tool sends are received and the clearing of QR code again notify, visit with levying, to ticket reserving time communication tool and mobile phone consumption, QR code are confirmed to consume, evaluation for user login, search.
The mistiming of order subscription time and the actual consumption time of visiting only allows in front and back in half an hour.
Pedestal selects to refer to that the box information that consumer user provides according to catering trade user, the demand that hall information is had a dinner in conjunction with self select.
Claims (10)
1. personalized online meal ordering system, is characterized in that: the platform of ordering on the net, an immediate communication tool, a user management module ,Yi Ge food and beverage enterprise administration module.
2. the platform of ordering on the net of telling as claim 1, is characterized in that: comprise cuisines retrieval module, Business Information display module, the personalization module of ordering.
3. the cuisines retrieval module of telling as claim 2, is characterized in that: by keyword retrieval cuisines and businessmans such as dining room name, the style of cooking, position, dining room, dining room grading, favor information, characteristic recommendations; Business Information display module, is characterized in that: Business Information comprises detailed menu, traffic, map, parking stall, contact method, business hours, per capita consuming level.The personalization module of ordering, is characterized in that: comprise personalization order, select consumption time and pedestal, on-line payment, immediate communication tool confirm an order information, receive QRMa voucher of clearing.
4. the immediate communication tool of telling as claim 1, it is characterized in that: connect the communication between consumer user and food and beverage enterprise, replace telephone-type sequence information affirmation mode, connect the automatic back room printing device of order, automatically sent information reminding consumer user same day consumption day.
5. the user management module of telling as claim 1, is characterized in that: the order, shopping cart, reward voucher management, the evaluation management that comprise me.
6. my order of telling as claim 5, is characterized in that: consumer user checks sequence information and quits the subscription of list, but requirement must complete and quit the subscription of first two hours of selected consumption time; Shopping cart, is characterized in that: consumer user such as checks at the sequence information to be paid; Reward voucher management, is characterized in that: consumer user collects, checks, uses the reward voucher in the term of validity; Evaluation management, is characterized in that: consumer user, after having had a dinner, can, to vegetable, service quality, the environment evaluation of having a dinner, require every list to evaluate once.
7. food and beverage enterprise's administration module of telling as claim 1, is characterized in that: comprise lobby management, cash register management, merchandise control, cost management, member management, customer relation management, supplier management, Report Server Management.
8. the lobby management of telling as claim 7, is characterized in that: comprise subscribing and stay platform, turntable to move platform, consume dish, manage, move back dish manage with dish; Cash register management, is characterized in that: comprise that consumption is footed the bill, member's pending accounts, gathering statistics; Merchandise control, is characterized in that: comprise newly-increased commodity, inquiry commodity, management commodity, food and beverage enterprise uploads, upgrades, deletes, checks merchandise news by this module; Cost management, is characterized in that: comprise purchase control, stock control, raw material typing, commodity composition, food and beverage enterprise can planning of science activities by this module and management procurement process; Member management, it is characterized in that: comprise newly-increased member, member's sales promotion, blacklist, food and beverage enterprise can be realized and send sales promotion, preferential, preferential information of birthday to member in conjunction with immediate communication tool by this module, to the bad user of prestige, can implement blacklist record and management.
9. the customer relation management of telling as claim 7, it is characterized in that: comprise that client resources management, contact management, marketing activity management, commercial opportunity management, schedule management, meddic are sold minute, CRM user management, CRM hand over, by this module, objective corpse resource is carried out to scientific management and analysis, deepen to exchange with client, constantly understand customer demand, and the continuous demand of goods and services being improved to meet client, finally reach the object that improves working efficiency and sales volume.
10. the supplier management of telling as claim 7, is characterized in that: comprise supplier information registration, revise, delete, this module can be carried out supplier's grading and comparison, realizes food and beverage enterprise's cost management; Report Server Management, tool is characterised in that: comprise sales volume form, senior form, raw material form, member's form, can understand clearly the multi-faceted trend of enterprise by this module.
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| CN201310541763.2A CN103617580A (en) | 2013-11-01 | 2013-11-01 | Personalized food-ordering system |
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| CN201310541763.2A CN103617580A (en) | 2013-11-01 | 2013-11-01 | Personalized food-ordering system |
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Cited By (15)
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| CN104700149A (en) * | 2015-03-15 | 2015-06-10 | 王小安 | Table reservation and meal ordering software |
| CN105023204A (en) * | 2015-07-08 | 2015-11-04 | 候万春 | System and method providing distributed network kitchen service |
| CN105160582A (en) * | 2015-09-15 | 2015-12-16 | 广州市显泰工艺制品有限公司 | Rapid nail service system |
| CN105184695A (en) * | 2015-09-16 | 2015-12-23 | 成都人人互动网络科技有限公司 | Mobile-Internet-based O2O standardized catering intelligentized all-in-one system |
| CN105590134A (en) * | 2014-10-20 | 2016-05-18 | 天津市汇川物联科技发展集团有限公司 | Novel restaurant booking platform |
| WO2016095601A1 (en) * | 2014-12-18 | 2016-06-23 | 百度在线网络技术（北京）有限公司 | Method, device and apparatus for processing menu data, and non-volatile computer storage medium |
| CN106295867A (en) * | 2016-07-29 | 2017-01-04 | 广州市海智爱网络有限公司 | Friend-making is ordered method and system thereof |
| CN106651669A (en) * | 2016-09-30 | 2017-05-10 | 广州特道信息科技有限公司 | Fast network-based dish ordering system |
| CN107103525A (en) * | 2017-06-14 | 2017-08-29 | 太仓苏易信息科技有限公司 | Automatic pick-up system of making a reservation |
| CN107563907A (en) * | 2017-08-28 | 2018-01-09 | 无锡矽鼎科技有限公司 | Light food and drink is intelligently ordered, pays and marketed integral system and dispositions method |
| CN107886318A (en) * | 2017-10-20 | 2018-04-06 | 康佳集团股份有限公司 | Immersion TV shopping pays distribution processing method, mobile terminal and storage medium |
| CN108491948A (en) * | 2018-03-23 | 2018-09-04 | 长春光速科技有限公司 | A method of it is had dinner by the reservation of third-party platform quick-searching dining room |
| US10304119B2 (en) | 2014-08-28 | 2019-05-28 | 365 Technologies Holding Limited | Method and system for processing food orders |
| TWI705402B (en) * | 2019-08-02 | 2020-09-21 | 埃立思科技股份有限公司 | A membership system based on a community website and its operating method and an operating method for a membership meal ordering system based on a community website |
| CN113191515A (en) * | 2021-04-29 | 2021-07-30 | 时时同云科技(成都)有限责任公司 | Catering service reservation system and method |
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Cited By (15)
| Publication number | Priority date | Publication date | Assignee | Title |
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| US10304119B2 (en) | 2014-08-28 | 2019-05-28 | 365 Technologies Holding Limited | Method and system for processing food orders |
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| WO2016095601A1 (en) * | 2014-12-18 | 2016-06-23 | 百度在线网络技术（北京）有限公司 | Method, device and apparatus for processing menu data, and non-volatile computer storage medium |
| CN104700149A (en) * | 2015-03-15 | 2015-06-10 | 王小安 | Table reservation and meal ordering software |
| CN105023204A (en) * | 2015-07-08 | 2015-11-04 | 候万春 | System and method providing distributed network kitchen service |
| CN105160582A (en) * | 2015-09-15 | 2015-12-16 | 广州市显泰工艺制品有限公司 | Rapid nail service system |
| CN105184695A (en) * | 2015-09-16 | 2015-12-23 | 成都人人互动网络科技有限公司 | Mobile-Internet-based O2O standardized catering intelligentized all-in-one system |
| CN106295867A (en) * | 2016-07-29 | 2017-01-04 | 广州市海智爱网络有限公司 | Friend-making is ordered method and system thereof |
| CN106651669A (en) * | 2016-09-30 | 2017-05-10 | 广州特道信息科技有限公司 | Fast network-based dish ordering system |
| CN107103525A (en) * | 2017-06-14 | 2017-08-29 | 太仓苏易信息科技有限公司 | Automatic pick-up system of making a reservation |
| CN107563907A (en) * | 2017-08-28 | 2018-01-09 | 无锡矽鼎科技有限公司 | Light food and drink is intelligently ordered, pays and marketed integral system and dispositions method |
| CN107886318A (en) * | 2017-10-20 | 2018-04-06 | 康佳集团股份有限公司 | Immersion TV shopping pays distribution processing method, mobile terminal and storage medium |
| CN108491948A (en) * | 2018-03-23 | 2018-09-04 | 长春光速科技有限公司 | A method of it is had dinner by the reservation of third-party platform quick-searching dining room |
| TWI705402B (en) * | 2019-08-02 | 2020-09-21 | 埃立思科技股份有限公司 | A membership system based on a community website and its operating method and an operating method for a membership meal ordering system based on a community website |
| CN113191515A (en) * | 2021-04-29 | 2021-07-30 | 时时同云科技(成都)有限责任公司 | Catering service reservation system and method |
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Application publication date: 20140305 |