Apple Event: May 7th at 7 am PT
Hi
My ipod nano is showing me a white screen with a sad face on it
I tried to reset it but with no use, everytime it resets, it returns back to the sad face
and itunes won't recognize the device
this is a picture of the screen
any help please
iPod nano, Mac OS X (10.6.6)
While the nano is connected to your computer and iTunes is open, hold down the volume up, volume down and sleep/wake button at the same time until iTunes brings up a dialog then release the buttons.
The dialog should walk you through 'recovering' the nano. See if that does it for you.
Has it gotten wet?
i
My Ipod nano 6th gen shows a white screen with sad face
