An operation support apparatus supports an operation of a server that operates an electronic conference system or the like. The apparatus includes a message management unit transmitting and receiving information with respect to a plurality of client computers including a first client computer, a user...http://www.google.com.mx/patents/US7080130?utm_source=gb-gplus-sharePatent US7080130 - Apparatus and method supporting operation of server based on access status to server and computer-readable recording medium recorded with program realizing such method
